Tag Archives: Debt Collection

FIRMS – Changing the Debt Collection Industry

There was a national article written sometime in 2008 that got a lot of attention for the debt collection industry, a lot of negative attention.  In the article you can read the story of a journalist out of Buffalo New York who went undercover at one of the nation’s largest debt collection agencies.  The article details all of the horrid practices that the debt collection industry is known for.  Harassing customers, making up titles for themselves, in the article the story talks about one employee who masked himself as a “fraud investigator” to make the person he was collecting debt from become scared and hopefully make them settle their debts immediately.  Whatever the practices, the fact remains the industry has some bad eggs out there hurting the people they are collecting from and the businesses they are trying to help grow.

This is one of the main reasons we started FIRMS in the first place.  We wanted to help businesses grow and collect on those outstanding debts but we also wanted to help those average Americans who’d gotten a little behind on their bills or lost their job, we wanted to make sure we were holding true to the best business practices possible.

I cannot begin to tell you how many customers we have that tell us how easy the process is when they are receiving calls from FIRMS.  We make sure that our call specialists are trained to be polite and friendly when contacting individuals who have fallen behind on their bills. We ensure our customers, the local veterinarians or the local optometrist that are working hard to keep their doors open, that we will help them collect on debt and maintain a positive image for their company.

At the end of the day, FIRMS is not just collecting debt from ordinary people, we are making a difference in local communities.  FIRMS is helping solidify the good customer service practices of local businesses we are helping to collect on those outstanding debts.

Contact FIRMS today and let us show you how we can help your business collect and how we can do so with the best practices around!

 

Expert Advice To Get Out Of Debt!

    wallettIf you’re one of the thousands of Americans who has committed to finally paying off your debt this year, then you might be wondering how to keep that promise to yourself. After all, people often build up debt not because they want to but because of unexpected life events, from an illness to job loss. The Nerd Wallet 2015 American Household Credit Card Debt Study, released last month, found that the average household has $15,355 of credit card debt (and $129,579 in total debt, including mortgages).  Paying it off is not going to be easy. But it is possible. U.S. News asked four money experts to shed light on how to get it done.

  1. Pick 10 micro steps.

“Often people get the big goals, but they don’t have micro action steps. Every macro win requires 10 micro wins,” says Lisa Nichols, life coach, TV personality and author of the new book, “Abundance Now: Amplify Your Life & Achieve Prosperity Today.” Focusing on baby steps helps prevent the paralysis that can come from feeling overwhelmed, she adds.

  1. Develop a new revenue stream.

“Most people only think about cutting expenses, which is necessary, but an abundant thinker spends more time growing their top line, too,” Nichols says. That might mean launching a side business helping friends organize their closets, for example. “With the money you make, write yourself a check and on the memo line, write, ‘funding my freedom’ — you write that a couple times, and, girl, you get real excited,” she says.

  1. Be patient.

If you’re paying off a lot of debt, it might take 18 months and not 90 days, Nichols points out. “Give yourself permission” to take the time you need, or else you could be setting yourself up for failure, she says.

  1. Fully commit to a debt-free life.

“We have to start with our minds and decide it’s important and possible to get out of debt,” says DeForest B. Soaries Jr., senior pastor of First Baptist Church of Lincoln Gardens in Somerset, New Jersey, and author of “Say Yes to No Debt: 12 Steps to Financial Freedom.” He started helping members of his church become debt-free after noticing how many of them, including relatively affluent, high-earning members, struggled with debt. “Being in debt prevents us from having emergency funds, from accumulating wealth, and from a spiritual perspective, it speaks to a spiritual flaw, that we don’t have discipline and self-control,” he says.

  1. Track your spending.

Back when Soaries was younger and routinely asked his father for money, his dad asked him where his paycheck was going. “I didn’t know — it doesn’t leave home when you’re sleeping,” he says. So he started tracking his spending by writing everything down, and he now encourages others to do the same. “You can literally give yourself a raise if you start by taking control of the money you have,” he says.

  1. Find an accountability partner.

You can sustain change by joining a money support group. “We work through church groups to celebrate each other’s victories and create positive peer pressure,” Soaries says. “If you don’t go to church, find one person to do this with. It’s harder to do by yourself.” Finding a friend who is also committed to paying off debt can make it easier to stick with your goals.

  1. Get help.

Leslie Tayne, author of “Life & Debt” and a debt resolution attorney based in New York, often negotiates new, lower payments with lenders on behalf of her clients, who can’t keep up with their payments. Her typical client has $60,000 to $80,000 in credit card debt. “This time of year, our phones are ringing much more, and people are motivated to take a look at their finances and make a change,” she says. While sometimes her advice is as simple as canceling orders for big-ticket items that haven’t yet arrived, she also works out new payment plans.

“Theoretically, you can try to do it on your own, but most people are not that successful with it. You don’t know whether the creditor is telling you accurate information, and you want to be careful because there are nuances when resolving debt. You want certain things in writing,” she says.

  1. Transfer balances to lower interest rate cards.

If you are paying off debt on multiple credit cards with different interest rates, you can reduce your payments by transferring balances to the lowest interest rate card, or even taking out a 0 percent interest card if possible, suggests Lynn Pettus, partner and national director of employee financial services at Ernst & Young. (Just be sure to pay off the remaining debt before that 0 percent introductory rate expires.) “Make sure you don’t get more and more credit cards but consolidate,” Pettus says.

  1. Focus on credit card debt first.

Unlike mortgage interest payments, credit card interest payments are not tax-deductible, Pettus points out, and they usually have a higher interest rate than student loans or mortgages. That makes paying off those credit cards a top priority. If you get a tax refund this year, consider putting that money toward the debt to get even closer to paying it off. Then, going forward, save up money in advance for big expenses, such as a vacation or holiday gifts, so you can avoid building up debt again, Pettus advises.

After all, the easiest way to pay off credit card debt is to avoid it in the first place.

FIRMS Goal for 2016

    Today is the end of a year, 2015, and what a great year it was!  Tomorrow is a new beginning, a new start, a new opportunity for individuals and businesses to grow and to change and to reach the goals and accomplish those tasks that have been on the to-do list for awhile.

At FIRMS we take great pride in being one of the premier debt collection companies in the industry.  Our focus has always been and will continue to be helping doctors office, small businesses, and any other company stay open and profitable by helping to collect on outstanding debts.  FIRMS is very unique and vastly different from other debt collections agencies because we are not just focused on collecting money but on making sure we change the debt collection game in the process.

We have written before about some of the ways FIRMS is unique.  Whether it be our focus on making the account management fast and simple for office managers, or our dedication to helping those individuals we contact to collect from by writing their resume and helping them find work when they are unemployed, or it could be our wanting to change the debt collection industry by offering our clients complete transparency when it comes to the collection process and account updates.

FIRMS is making 2016 a year of growth and change.  We are more committed than ever to help our clients collect on those outstanding debts and to help local communities by collecting in a friendly, uplifting, and effective process.

If you have been reading and are curious as to how FIRMS can help your business, now is the time to contact our offices.  Don’t put off for tomorrow what you should be doing today.

We wish you a very happy New Year and look forward to working with you!
     – FIRMS

Saving Money During The Holiday’s

    Christmas Day is only ONE WEEK away!  Where has 2015 gone?  While most of you are no doubt almost finished with your holiday and Christmas gift buying there is still time to avoid going into debt and save money and at FIRMS, the premiere debt collection company, we are hoping to help you do just that.

    According to an article written at Daily Mail, 1 in 3 people will go into debt during the holiday season!  We at FIRMS want to make sure we don’t see your name on one of our future contact lists and so we have created a few simple tips and tricks that you can use this holiday season to help you spend less, save more, and avoid going into debt.

    The easiest thing to do at Christmas time is spend money.  With all the Christmas and New Year’s parties to attend, the traveling during the holidays, and the gift buying, there is no doubt that December will be an expensive month for most people.  Follow some of these steps below and you’re guaranteed to save some money.

  1. Make sure and track your spending.  Keeping track of your spending by writing down every purchase you make at the end of the day will help you put into perspective how much money you have going out of your checking account and wallet.  Go out and buy a little notebook and start writing down every purchase you make.  It helps to cut down on those extra purchases that add up in the end.
  2. Pay with cash.  It is all too easy to charge everything on your credit card or your check card.  But studies show that we have a tendency to spend more when we pay with a card over cash.  Go online and do your shopping, then go to the store and buy your gifts suing cash and LEAVE YOUR CARD AT HOME!  If you bring just enough cash and leave your card at the house you will be less likely to buy those extra gifts you can’t afford.
  3. Budget! Budget! Budget!  If you haven’t already set a budget for your monthly expenses and bills GO DO IT NOW.  Seriously, you need to have a handle on the money you have coming in and going out.  Being aware of what you have available in your checking account will prevent you from overspending on gifts and then being cut short on your bills when they are due.
  4. Think outside the box.  When it comes to gifts remember that some of the best gifts you can give is your time and talent.  Maybe you can offer to help a friend clean up their computer?  Or you can offer to babysit for a date night for friends or family in lieu of buying a gift.  Invite friends over for a movie night or have them over for a dinner party.  These are little ways to share more of the spirit of the holiday season and save yourself some money at the same time.

    Remember, the holiday’s are mainly about having time to share love with your friends and family and less about spending exuberant amounts of money on gifts we won’t remember next year.  So this Christmas, leave your credit cards at home and spend some extra hours close to the one’s you love the most and you’ll have priceless memories for years to come.

Happy Holiday’s from the best debt collection agency in the business,

  • FIRMS.

FIRMS Customer Interview

    As a business owner or office manager, a large part of your responsibilities can be managing the debt collection for your business or office.  At FIRMS we work with doctor’s offices all over the United States assisting office managers and business owners in helping to keep their doors open by collecting on the outstanding debts and working with their patients and customers to collect those outstanding debts.  As a premier debt collection company, FIRMS takes great pride in helping local businesses stay open and grow along with making their process of managing their accounts simplified and streamlined.  

FIRMS took a look at the debt collection industry and asked the question “what can FIRMS do better?”  FIRMS offers you real time status on every single account.  Did your customer make a payment to their outstanding debt?  You’ll know about it just as soon as the payment is collected.  Did FIRMS attempt to contact one of your customers?  You’ll be updated about it immediately.

FIRMS recently interviewed one of our current customers in upstate New York.  Malara Eyecare has been one of FIRMS clients since their former debt collection company, MedRev was forced to shut down due to poor business practices for a debt collection company.

FIRMS:  “What was your reason for hiring FIRMS to manage your office debt collection?”

Malara Eyecare:  “We were working with MedRev until New York State forced them to close.  At that time we needed FIRMS to come in and help our office and assist in collecting on our outstanding debts.”

FIRMS:  “Are you more satisfied with FIRMS than you were with MedRev?”

M.E.C.:  “Yes, of course we are!  We are much happier with FIRMS.  The process is much simpler and it has saved our office workers so many hours in updating accounts and tracking where each account is in the process of collections.”

FIRMS:  “What is one thing you like the most about FIRMS?”

M.E.C.: “I would say the website and account login.  This is such a huge development for us to manage the accounts and get accurate and real time updates on everything that is happening within our customer profiles and accounts.”

FIRMS:  “Is there anything you would change about your working relationship with FIRMS or anything you would suggest to improve upon?”

M.E.C.:  “Not at all.  This has been such an amazing transition and has saved our office so much time and money.  We love working with FIRMS and appreciate FIRMS continued support of our business.”

Are you struggling with your current debt collection agency?  Are you looking for an easier, simpler way for your business to collect on the outstanding debts owed?  Give FIRMS a call today and let us show you a better way to work with a debt collection company.

    FIRMS Debt Collection Agency:  1-800-655-4526 and FIRMSltd.com to let us know how you heard about FIRMS!

FIRMS, helping people all year.

        As we come to the holiday season, with Thanksgiving having gone and Christmas being just around the corner, we approach a time of the year when everyone begins to place others ahead of themselves.  We think about the loved ones in our lives, friends and family, and we also consider those less fortunate than ourselves and how we can help them have a better holiday season.  From charitable donations and donating to the red cross, to paying it forward, we are surrounded by love and kindness this holiday season brings.

At FIRMS, we work to help those in need or in tight financial positions in life on an everyday basis.  Part of our mission at FIRMS is to help those who could benefit from a little assistance.  While most debt collection agencies in the debt collection business focus only on collecting the debt due and blurring the line between harassment and due diligence, FIRMS places our focus on collecting debt for our clients and also helping those who are in tight financial binds.

FIRMS realized that some people are simply in tight spots and need help wherever they can get it.  Our specialists at FIRMS will often contact individuals who have fallen behind on their bills due to a loss in employment.  While most debt collection companies may continue to call and send letters demanding immediate payment FIRMS has decided to take a very different approach.  FIRMS specialists will assist individuals in not only creating and improving their resume but also in sending their resume out to various job search websites to help them find employment and get back on their feet and on their way to financial freedom.

At FIRMS we are not only focused on collecting outstanding debts for our clients, that is our chief focus, but we are also very interested in helping people live a better life and building strong ties in the communities where we provide our top tier services of debt collection.

       At FIRMS we never just see dollars and cents but we see families and individuals and we see businesses thriving and communities strengthened and brought closer together.

We feel that FIRMS can make a positive and lasting impact not only for your business but for your customers who may have fallen behind on their bills and in the community where you do business.  Remember when it comes to debt collection companies and debt collection services, FIRMS stands above all the rest.

 

  • FIRMS.

Saving Money To Avoid Going Into Debt

Nobody wants to get a notification from a debt collection agency that they have an outstanding debt, even if it’s from an amazing debt collection company such as FIRMS (we’re a little bias).  Nonetheless, we at FIRMS have written a post to help you plan for your financial future and avoid falling into unnecessary debt.

Life can bring a variety of uncertain twists and turns and without being properly prepared for those funny little bumps in the road  we can find ourselves struggling to financially handle them.  When life brings those twists and turns and we are unable to financially pay for them, we can begin a life of debt in order to cover our unexpected bills.  However, establishing a proper savings account can help us avoid going into unnecessary debt and can keep us financially liquid and stable for the rest of our lives.

There are 4 main twists and turns that can cause us to go into debt if we are not prepared.

  1. Unexpected Medical Bills.
  2. Sudden loss in employment.
  3. Significant life changes.
  4. Divorce.

Most of these financial hiccups can be handled without being forced into debt if we are properly prepared and we can properly prepare by simply saving money.  Some experts suggest having three months of expenses in your checking account at any given time along with having a separate emergency fund in order to be adequately prepared.

If you don’t have any form of savings for those emergencies and unexpected financial burdens in life, we suggest starting with a basic emergency fund where you will save $1,000.  Saving an initial $1,000 is important because it will help you focus on putting money away and it won’t make the process of saving seem so daunting.

Once you have your initial $1,000 emergency fund saved you can begin setting more money aside to build your main fund of having two-three months of expenses saved and available, should you experience a sudden financial burden.

We have 5 top ways to start saving money today.

  1. Set a budget…AND STICK TO IT.  Don’t allow yourself to deviate from your budget once it’s set.
  2. Don’t stress spend.  Most of us tend to make little purchases whenever we want to or when things get stressful but those purchases can add up fast!
  3. Eat out less and cook more.  Going out to restaurants for your meals can get expensive, especially if you’re doing it more than once a day.  Start cooking your meals at home, it will save money and bring your family closer together too.
  4. Save anything and everything.  You found an extra $3 in the laundry?  Put in your savings account instead of spending it.  No matter how big or small the amount is, put it in your savings account, you’ll be amazed how fast your savings account can reach your goal.
  5. Wait 30 days before making a significant, non-essential purchase.  Thinking of buying that new $60 video game?  Wait 30-days.  You’re less likely to make those insignificant purchases after 30 days and those $60 video games can add up fast and keep you from reaching your savings goals.

Saving money for unexpected life events and bills can be fun and easy when you put your mind to it.  Don’t be intimidated by the number you need to save, start saving now and you’ll be surprised at how quickly you reach your goals.  Your future self will thank you for it.

 

  • FIRMS.

WELCOME TO FIRMS!

Hello and welcome to the first of many blog posts for the new home of FIRMS blog site!  

Many of you already know who we are but for those of you who are new to  FIRMS allow me to introduce you.  FIRMS is a top-tier debt collection agency located in Syracuse, New York.  As a company we are creating the future of the debt collection business by overcoming every negative aspect in the debt collection industry.  At FIRMS, we not only take pride in the growth of our company, but we take great pride in how we operate as a debt collection agency.  Allow me to share with you 3 ways in which FIRMS is leading the way in the new wave of debt collection agency’s.

  1.  FIRMS offers more than affordable debt collection services to businesses, doctors offices, and hospitals.  We are uniquely priced to earn your business and help     you collect on the income you need to stay operational.
  2.  FIRMS is in the business of helping people.  We help our clients by collecting on debts owed to them.  And we also help those who have fallen behind on their bills and have been contacted by our firm.  We assist customers who need help putting together a resume and even assist in finding them employment.
  3.  FIRMS also assures each client that there will be 100% transparency in the collection process.  Our clients can log on to our website at any time to see real-time results of where the collections process is with each account.  

This is just a portion of how FIRMS is working diligently to bring a positive, effective, and human element to the debt collection industry.  We guarantee that you will be satisfied with our services, whether we are collecting debt for you or from you.

But that’s enough for now.  We thank you for stopping by and checking us out and we look forward to providing you with useful information concerning everything debt collection and financial related.  And let us know if there is a topic you’d like us to write about.  Have questions on your personal finance and how to save for the future or get yourself into better financial positioning?  Ask us anything and we’ll do our very best to help answer your questions.

So long for now,
–   FIRMS .