As a business owner or office manager, a large part of your responsibilities can be managing the debt collection for your business or office. At FIRMS we work with doctor’s offices all over the United States assisting office managers and business owners in helping to keep their doors open by collecting on the outstanding debts and working with their patients and customers to collect those outstanding debts. As a premier debt collection company, FIRMS takes great pride in helping local businesses stay open and grow along with making their process of managing their accounts simplified and streamlined.
FIRMS took a look at the debt collection industry and asked the question “what can FIRMS do better?” FIRMS offers you real time status on every single account. Did your customer make a payment to their outstanding debt? You’ll know about it just as soon as the payment is collected. Did FIRMS attempt to contact one of your customers? You’ll be updated about it immediately.
FIRMS recently interviewed one of our current customers in upstate New York. Malara Eyecare has been one of FIRMS clients since their former debt collection company, MedRev was forced to shut down due to poor business practices for a debt collection company.
FIRMS: “What was your reason for hiring FIRMS to manage your office debt collection?”
Malara Eyecare: “We were working with MedRev until New York State forced them to close. At that time we needed FIRMS to come in and help our office and assist in collecting on our outstanding debts.”
FIRMS: “Are you more satisfied with FIRMS than you were with MedRev?”
M.E.C.: “Yes, of course we are! We are much happier with FIRMS. The process is much simpler and it has saved our office workers so many hours in updating accounts and tracking where each account is in the process of collections.”
FIRMS: “What is one thing you like the most about FIRMS?”
M.E.C.: “I would say the website and account login. This is such a huge development for us to manage the accounts and get accurate and real time updates on everything that is happening within our customer profiles and accounts.”
FIRMS: “Is there anything you would change about your working relationship with FIRMS or anything you would suggest to improve upon?”
M.E.C.: “Not at all. This has been such an amazing transition and has saved our office so much time and money. We love working with FIRMS and appreciate FIRMS continued support of our business.”
Are you struggling with your current debt collection agency? Are you looking for an easier, simpler way for your business to collect on the outstanding debts owed? Give FIRMS a call today and let us show you a better way to work with a debt collection company.
FIRMS Debt Collection Agency: 1-800-655-4526 and FIRMSltd.com to let us know how you heard about FIRMS!