At FIRMS we take great pride in our customer satisfaction. We originally got started in the debt collection industry because we knew that FIRMS would make an impact on the debt collection industry in a very crucial way. We knew we would work harder and smarter than any one of our competitors.
Let me ask you a question. How is your current debt collection company working for you? Are they available for you when you need them? Do you they have a high-quality customer website for you to get up to date and real time account information? Do they notify you when you an account has been paid? Do they customize their services to fit your company’s needs and wants? I would imagine most of your answers were no. That’s because FIRMS has created something unique; a debt collection company that cares.
We hear two simple words time and time again from our customers. Those two words are “Thank You.” Our clients constantly contact us to say thank you for all the hard work we do for them. We hear about how impressed they are at our customer service, our technology that makes their lives easier, and our rate of return. We have always believed that it is better to attract bee’s with honey and we consider our impeccable customer service and business savvy to be that honey.
So stop worrying about the issues you’re having with your current debt collection company. Don’t worry about if the accounts will get paid, if your business will be able to afford to stay open, or whether or not your current provider is practicing poor business and collection techniques in your name. Give FIRMS a call today and let us show you how a debt collection company can really work for your business.